Archive for the ‘People & Epiphanies’ Category

Skype Customer Service sucks so bad

Thursday, August 5th, 2010

I almost passed out this morning because I was so frustrated with Skype Customer Service’s policies. The representatives can’t do anything to help me, and it’s not their fault. I would hate for someone to get fired because Skype Corporate put up some bad customer service policies which is probably what happens since their policies are so extremely bad. Considering the fact I am paying customer, they really need to figure out my money is more important than keeping their policies strict.

Here is what I told Skype Customer Service’s supervisor on duty today which I hope reaches Skype Corporate:

The policy is such that I cannot do anything I want and nor can the service representative. They are given no power, the supervisor is given no power, and customers are continually punished for their own simple mistakes regardless of the nature of them. I believe Skype Corporate needs to take a better look at their Customer Service policies and adjust them so they are more flexible.

I can understand, as a businessman myself, wanting to conserve money; on the other hand, most of the issues I run into have nothing to do with money, they have to do with the constrains of the Skype Service Plans and the inability to switch back and forth even if something got changed by accident. It is very easy to click on things without knowing and want to make changes to your account, but as a paying customer, I should really be given more privilages and flexibility. It is almost as if I am in a prison being forced to pay extra money to fix things that were caused because Skype Corporate has such a terrible policy in place for the Skype Service Plans.

I want to make sure Skype Corporate will come to understand the problems associated with their policies. For now, I have no loyalty to Skype and am hesitant to ever use the services again. If something else comes up, I will switch over as soon as possible. It is not you or your representatives fault, it is Skype Corporate and the policies they imploy. I hope that, in the future, Skype Corporate gets a hold of this conversation and does something finally to fix their problems.

Very strange choice of words

Tuesday, March 23rd, 2010

Today I was trying to talk to a customer support representative and had to spell out everything as is usually the case. For some reason, I said y as in Yankee instead of y as in yak or something else. I’m almost sure I could hear the lady chucking at the other end of the line. Other than when singing the song, I doubt I’ve ever said that word more than a few times in my life.

What is Christmas

Sunday, December 20th, 2009

It’s been three people now who’ve messaged me about Christmas. I completely had no clue it was coming up or that it was so close. Frankly, this year I’m pretty impervious to the holiday. Usually, I at least know it’s there and coming in a certain amount of days, but this year, there really is no Christmas for me so I don’t have much to say anymore about it. Seems strange to even think of holidays as something to consider anymore. I mean, last year I almost worked on Christmas if I got up early enough to do so. I guess I’m just so situated in my own world that nothing really happens around me with my knowledge anymore.

Tokyo Magnitude 8.0 completed

Monday, December 7th, 2009

This is one of my most highly-recommended anime. It makes you think so much and look at your world another way. The story takes place in Tokyo if there was an 8.0 magnitude earthquake. The aftershocks would be 5.0 quakes.

It was an 11 episode series and the 10th one caught me by surprise. I really don’t want to give it away in the least. I knew something was up. The show was fairly easy to read and, because there were kids involved rather than 20 yr olds, I felt like the majority of the show wasn’t going far enough in what they were showing. After seeing it till the end, I would say that’s false. You don’t realize the genius in the show if you don’t see the whole thing, and I’d even go so far as to say this ranks up there with Galaxy Railways and Saikano in the emotional effect. It’s really hitting me hard right now.

I got AIM many years ago

Sunday, November 8th, 2009

Member Since: 1/2/1997 6:13:46 PM. For some reason, I thought I got it in 1996? I can’t remember so well, but AIM says I got it in 1997. I remember that because it was Netscape or something related, but there was also the AIM one from the AOL messenger, and they were both related somehow. It guess, when it was Netscape, it would’ve been NIM.

– Kevin out

Lookie what Microsoft did

Saturday, October 24th, 2009

Either someone at Microsoft thought up the same thing as I did or blatantly stole it. Look at this little bugger.

Pictured are the second and twenty-third DDR Night posters. That’s the first and the very last appearance of the DDR Club’s posters at UMKC. It’s pretty old considering it still has the old DDR Night logo even. Our DDR Night slogan was “We’re Ready; Are You?” I wanted it to be grammatically correct and to read well which is why I was smart enough to use a semicolon unlike Microsoft’s marketing team.

There’s a reason you see a childrens’ hospitals named “children’s” and why Microsoft opted out of my semicolon. It’s because those symbols aren’t used by the grammatically incorrect and since you’re marketing to the everybody, you’ll want anything confusing out of your advertising. Most people don’t know how to used those symbols properly unless they’re making emotions. Either that or those marketing departments are just made up of those people who can’t use those symbols properly. Whatever the reason, I just wanted to say how cool it was to see an idea I thought was cool actually used by the marketing team of one of the biggest companies out there.

– Kevin out

Nodame Cantabile: Paris Chapter completed

Monday, August 10th, 2009

Just like the previous season, I was laughing loudly at the comedy of the whole thing. The music in this season was much improved from the older one and seems to contain some custom works actually worth listening to on their own. I was left wondering a few times where they picked up some of these amazing recordings.

On the other hand, I was displeased with the poor computer graphics work. This season contains a lot more of it than the previous one and not only is it noticeable, but it is cheap and poorly executed. The movements of the characters are stiff and unacceptable of the music they are playing. I wish there was more oomph in ‘em if anything. It was just completely lost of the feelings and emotion that reside in the expressions of the characters and the music. Still, it was enjoyable for me to watch.

Je T’aime

Sunday, August 9th, 2009

Whoa! Get this, I wanted to pass that 13 footer when my ex girlfriend was supposed to visit me in April 2008 back when we were dating. I’m watching an anime right now where some of it is in French (Nodame Cantabile: Paris Chapter) and immediately noticed Je T’aime. That is the name of the song I was going to pass for her.

I really tried and tried hard before she came to make sure, by the time she was here, I would pass it. I even got the help of a guy online who’d passed it himself asking about what to do where. I never did pass the song, but the week she was supposed to be here, I got to the very last notes before I failed. The thing is, I feel like such a romantic now; Je T’aime means I love you.

– Kevin out

Dennou Coil completed

Saturday, August 8th, 2009

What do I say about this? Really, what do I say? It’s charming from start to finish, but it gets so serious and a bit out of proportion near to the end. It seems like that was all written in to begin with, but I don’t quite understand how everything connected unless you’re able to travel through time or something it seems like.

The very end of the show was sappy. Compared to everything, the last few seconds were quite sappy. Going into the last episodes, everything was finally explained, and I noticed a lot how characters would tell the story of what’s going on because it’s so foreign you can’t quite possibly expect to figure it out on your own. That did get quite annoying, and it was extremely hard to keep up with.
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Another way to look at social matters

Saturday, August 8th, 2009

Thomas Baekdal wrote an article based on a game trailer for EVE Online. The article goes over the split-second choices you can make in life and how those choices resonate in a sandbox, something where one person can make so much of a change just because of a simple proposed yes or no question. To me, Thomas’s strong point is looking at how social changes in our world affect us today.

http://www.baekdal.com/articles/management/social-web-explained/

I think the written article along with the video is quite amazing; a great way to turn an online experience into social stimulus. I immediately figured out the movie was for a game, but it almost seemed like it was created specifically for his article. Too bad this video doesn’t explain war or other aspects of why the factions would be warring in the first place.
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Bakemonogatari gives up yet another familiar situation

Tuesday, August 4th, 2009

While it was drawn out for a much longer period of time, this is a very very familiar conversation I just experienced. Interesting to watch it done by two completely different people. It makes me want to have serious conversations like this again in my life. One of the perks of causing trouble for myself I guess.

“Oh well. I may be over exaggerating it. To put it bluntly, I enjoy talking to you.”
“But we haven’t even talked that much, have we?”
“I guess. So I want to talk with you more. How do I say it… I don’t know if it’s like I’m just trying to make myself like you.”
“I see”
“I don’t mind if you think about it like this. Unluckily, you were fallen for by a crazy virgin so starved for love that she’d fall for anyone who showed a little kindness.”
“I see.”
“Luck wasn’t on your side because of your behavior. If you tell me you want to think about it like a coward, I’m gonna despise you. You shouldn’t make women feel embarrassed.
“I get it, I just don’t really quite accept it at the moment. But, I can I set a condition too? A condition, more like a promise. Don’t ever pretend you can see something you can’t, or that you can’t see something you can. If our viewpoints are inconsistent, let’s talk it over. Promise me.”
“Certainly.”

Bakemonogatari began

Tuesday, August 4th, 2009

Awwww. This anime is so charming! I really like it and the way it plays out so far since it’s reminiscent of my own times. It’s odd to be on the outside for once looking in at something I already know. By the point in time it makes me wonder how dumb I could’ve been to not see the signs at the time. I guess I partly saw some signs, signs of nothing serious though. Gosh, this drama is played out so well because the girl in it is so incredibly funny. I want to experience a situation like this again because of how fun it is. Seriously, I could do this all day! In fact, I used to do it everyday even into the night. It’s just crazy; one of those games you can only play maybe once or twice in your life.

Creative displays of art

Friday, July 24th, 2009

This video captured my eyes and my heart. The creative genius going into making this video is just astounding. Congrats to the people involved. If you look at the sheer volume of what they did, the setup, the presentation, and the fact that they were able to emulate such water-like fluidity with more than just a simple design was what really captured the tone of this wonderful video.

EepyBird’s Sticky Note experiment from Eepybird on Vimeo.

Oh my gosh is this blog actually dead for once

Tuesday, July 7th, 2009

I have not forgotten about it and still intend to go back through all the posts and fix things up, but I have to get the business’s website completed in full before I can allot times to other tasks. I long to continue in writing the five books I’ve been working on so that one may see publication by the end of the year. If I worked everyday for a month like I have this month, I could easily have finished one or two of these books by now.

Filter that in with the fact that owning a business means having to work on the business might make all of this all that much harder. In fact, I started two businesses, one with four departments, and one, a non-profit organization seeking to give people an opportunity, the same opportunity I was able to do for the UMKC DDR Club, now as the group 4-Panel Footprint made up of one former DDR Club member and two people from Colorado, one of them being co-owner of the company assisting me with the information needed to start it. He will also be flying out to Kansas City for this year’s Irish Fest, 4-Panel Footprint’s first official event. Rake this in with all of the stuff I need to do and my priorities begin to lose form.
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Nodame Cantabile completed

Wednesday, June 3rd, 2009

The main character reminds me of me, such a jerk. He says things as they are, and he’s always right. I wouldn’t say I’m right, but he sure tells things as they are with a complete disregard to the feelings of others. This is a shortcoming of mine I’ve been working on for almost a year now. I just wrote a blog post about it a few days ago even.
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